COOKIE POLICY
What's This All About?
When you visit our website, we use something called "cookies" - tiny files that get saved on your phone or computer. These help us make your hotel booking experience smoother and remember things like where you want to travel.
Why Do We Need Cookies?
Here's the deal - cookies help us:
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Keep track of your hotel searches so you don't have to start over every time
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Remember if you prefer prices in dollars or euros
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Save your login info so you're not constantly signing in
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Figure out which parts of our site work well and which need fixing
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Show you hotels we think you'll actually like
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Make sure your payment goes through safely when you book
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Keep our site running fast, even when lots of people are searching at once
The Different Types of Cookies We Use
The Must-Have Ones
These are the cookies that keep our site working. Without them, you basically can't book anything:
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Your booking session (so your reservation doesn't disappear)
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Security stuff to protect your credit card info
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Basic site functions like search and filters
The Helpful Ones
These make your experience better but aren't absolutely necessary:
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Remembering your language choice
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Keeping track of hotels you looked at recently
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Your preferred search settings
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Whether you're logged into your account
The Smart Ones
These help us understand what's working on our site:
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Google Analytics tracks things like which pages people visit most
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Heat mapping tools show us where people click
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Crash reporting helps us fix bugs faster
The Marketing Ones
These are about showing you relevant ads and deals:
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Facebook and Google advertising pixels
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Email campaign tracking
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Affiliate program cookies (when someone refers you to us)
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Retargeting ads for hotels you were checking out
How Long Do These Stick Around?
Some cookies disappear when you close your browser - those are called session cookies. Others hang around longer (anywhere from a day to a couple years) to remember your preferences between visits.
You're In Control
Don't want cookies? No problem. Here's how to manage them:
Through Your Browser: Every browser lets you block or delete cookies. Just dig into your settings - look for "Privacy" or "Security" sections. Fair warning though: blocking all cookies means some parts of our site won't work properly.
On Our Site: Look for the "Cookie Settings" link at the bottom of any page. You can pick and choose which types of cookies you're okay with.
For Ads: Sick of targeted ads? You can opt out through industry tools like the Digital Advertising Alliance website.
A Few Important Things
If you turn off the essential cookies, you won't be able to book hotels through our site. That's just how online booking works.
When you click links to other sites (like a hotel's own website), they have their own cookie rules. We can't control what they do.
Your Privacy Rights
We take privacy seriously. You can:
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Ask us what cookie data we have about you
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Tell us to delete your cookie information
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Change your cookie preferences anytime
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Complain to privacy authorities if you think we messed up
Some of this cookie data might get sent to other countries where our technology partners are based, but we make sure it stays protected.
When Things Change
We update this policy sometimes when we add new features or legal rules change. If it's a big change, we'll let you know by email or with a notice on the site.